Support
Contact Qrivio Barcode
Use email for corrections, generator bugs, privacy requests, and general questions. Clear details (URL, symbology, input, what went wrong) get faster answers.
Email info@qriviobarcode.comHow to reach us
There is no live chat or phone line. Email is the support channel. We aim to reply within 2–5 business days; technical corrections and privacy requests are prioritized when possible.
Primary address info@qriviobarcode.com — tools, guides, privacy, and general inquiries.
What to include Page URL, section heading, barcode type, the value you entered, browser or device notes, and a short description of the expected vs actual result.
Report a content error
If a guide is wrong, outdated, or unclear, tell us which statement is incorrect and—when you can—point to an official specification, retailer document, or reproducible steps.
URL
The full page address and the heading of the section involved.
Current text
A short quote of what the page says today.
Why it is wrong
Your correction in plain language—one or two sentences is enough.
Source
A link to GS1, ISO, retailer docs, or a minimal reproduction when relevant.
Report a generator issue
For preview, download, check-digit, or batch problems, include the same facts you would use in a bug report. That avoids back-and-forth about which symbology and payload you tried.
| Detail | Example |
|---|---|
| Barcode type | EAN-13, UPC-A, Code 128, QR Code, … |
| Input | Digits, text, URL, or start value + count for a batch |
| Problem | Error message, wrong preview caption, download failure, scan failure after print |
| Environment | Browser and OS when the issue seems client-specific |
What we can and cannot help with
We can help with
Corrections to reference guides · Generator bugs or confusing UI · How formats, limits, and downloads work on this site · Privacy, cookies, or personal-data requests related to qriviobarcode.com
We cannot help with
Selling or registering GS1 / GTIN numbers · Marketplace or Amazon Brand Registry onboarding on your behalf · Paid consulting or custom enterprise integrations · Legal advice on trademark or identifier ownership disputes
For common tool and standards questions, read the FAQ & technical guide before emailing.
Privacy requests & sensitive data
Privacy, cookie, or personal-data questions can use the same address: info@qriviobarcode.com. Related policies: Privacy Policy, Cookie & Advertising Disclosure, Terms of Use.
Do not send passwords, payment card details, authentication credentials, confidential business records, or private identification documents in general support emails.